Both. NeuroAes works with women- and nonbinary-led brands, whether that brand is you or your business.

1. After checkout, you’ll get an order confirmation by email. Within 1-2 business days, I’ll reach out personally to get started.

2. Next, I’ll learn about you: your needs, your goals, and your timeline. That may happen through a short questionnaire, a quick call, or both, depending on the service. I’ll also let you know if there’s anything helpful to gather beforehand, like photos of your current wardrobe or examples of content and brands you love.

3. Finally, once I understand what you’re looking for, we’ll confirm your session date or project timeline, so you’ll always know what’s happening next.

Note: If, after learning more about your goals, a different service would serve you better, I’ll let you know and switch it on my end, adjusting the cost if needed, so there’s no need to cancel or re-book.

NeuroAes is based in Chicago, and I work with clients both locally and remotely.

If you’re not sure which format works best for you, mention it when you book or reach out at contact@neuroaes.com.

Yes. Every body is welcome here.

Image consulting isn’t about changing your body to fit the clothes; it’s about finding clothes, cuts, and proportions that work with the body you have right now. Together we’ll look at what fits comfortably, what flatters your shape the way you want it to, and what feels like you.

If you have specific fit challenges, like hard-to-find sizes, adaptive needs, or clothes that never seem to fit right off the rack, mention them when you book so we can plan for them, including tailoring tips and where to shop.

You don’t need to do much. I’ll send a short questionnaire beforehand so I can learn about your lifestyle, goals, and personal style. A little preparation helps us make the most of our time together.

For a Wardrobe Detox:

• Please don’t clear anything out beforehand, even pieces you’re unsure about. Seeing everything helps me understand what you reach for and why.

• Make sure your clothes, shoes, and accessories are easy to get to, and set aside a few bags or boxes for items you decide to donate, sell, or store.

• Wear comfortable, simple undergarments, since we’ll likely try things on.

For Personal Styling:

• Gather a few photos of looks, people, or brands you love, plus any pieces you already own and want to build around. It also helps to have your sizes or measurements handy and a general budget in mind if we’ll be shopping.

For virtual sessions:

• Choose a spot with good lighting and enough room to step back so I can see full outfits on camera. A full-length mirror nearby is helpful too.

Most of all, come as you are. There’s no right way to show up, and the session is about finding what works for you.

2 rounds of revisions per project. Revisions cover adjustments to the agreed work; new requests, like a different concept or an extra page, are quoted separately.

Need more revisions? Additional rounds are available, and I’ll share a quote before any extra work begins.

Cancellations and refunds:

• Cancellations and no-shows will receive a refund minus a 10% booking fee.

Rescheduling:

• Life happens. You can reschedule any session for free with at least 48 hours notice. Just email contact@neuroaes.com. Sessions can be rescheduled up to 2 times.

Projects already in progress:

• For services like website design, event content, and monthly management, work completed before cancellation is non-refundable.

• Website design requires a 50% non-refundable deposit to begin. Monthly management can be canceled with 14 days notice before your next billing cycle.

Not the right fit?

• If, after our first conversation, a different service would serve you better, I’ll switch it on my end and adjust the cost if needed.

If I need to reschedule:

• In the rare case I need to move a session, I’ll reach out as soon as possible to find a new time, and you’ll always have the option of a full refund.